Visa plans to eliminate about 2,600 jobs, roughly 7% of its workforce, CNBC reported on July 28. CEO Ryan McInerney said "AI is also helping to accelerate this evolution and shape the way work gets done at Visa." A person with direct knowledge said AI was a significant factor but not the sole driver.
The careful wording is typical of a shift in how executives talk about AI and jobs. The cut is part of an efficiency push that the company links to AI without claiming AI replaced specific roles.
Source: CNBC