At Fortune's Brainstorm AI event, Accenture's Marc Warner called transformations "politics projects," Mastercard's Greg Ulrich said no one has solved the politics of large organizations, and AXA's Matthieu Caillat said the work is about bringing people along. Kroger's 3,000 corporate cuts and Netflix's 1,000 show organizations restructuring at the same time.
Our view is that the winners will be the companies that redesign workflows and settle who owns outcomes, not those that buy the most tools. Surveys by Stanton Chase and Teneo, though from small or secondary samples, point the same way.
Source: Fortune