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Gartner Survey: I&O Leaders Adopting AI to Cut Costs

Gartner Survey: I&O Leaders Adopting AI to Cut Costs

Gartner published this survey of infrastructure and operations leaders in late October 2025, based on fieldwork conducted earlier that year, finding that 54 percent of respondents cited cost optimization as the top driver behind their organization's AI adoption in IT operations specifically - a more tactical framing than the broader strategic-transformation narrative common in other AI adoption surveys.

The headline findings are freely available through Gartner's press materials, though the full underlying survey dataset requires a Gartner research subscription to access.

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