Shopify’s AI Agent Deployment Cuts Customer Service Response Time From Hours to Minutes
Shopify deployed an AI agent system for automated order processing that cut customer service response time from an average of…
By AIBW Desk
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AI Business
AI Business Strategy
NTT Data Launches New AI Arm AIVista Under CEO Bratin Saha
NTT Data launched a new AI-focused business arm, AIVista, based in Silicon Valley, and named Bratin Saha as its chief…
By AIBW Desk
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Get in TouchThe AI Business Strategy Source We Keep Going Back To
Every beat ends up with a short list of sources who consistently explain things better than the press materials do,…
By AIBW Desk
Why AI Business Strategy Coverage Is Harder Than It Looks
From the outside, AI Business Strategy coverage can look like straightforward reporting: something happens, you write it up. In practice,…
By AIBW Desk
What We Got Wrong About AI Business Strategy Coverage a Year Ago
Looking back at our own AI Business Strategy coverage from a year ago surfaces a few calls that did not…
By AIBW Desk
The AI Business Strategy Statistic We Stopped Citing
Not every widely repeated number holds up, and AI Business Strategy coverage has its share of statistics that sound authoritative…
By AIBW Desk
How We Decide Which AI Business Strategy Stories Make the Cut
Every day brings more AI Business Strategy coverage opportunities than we could possibly take on, so the real editorial work…
By AIBW Desk
What Changed in How We Cover AI Business Strategy This Year
Our approach to strategy coverage has shifted since we started. Here's what changed and why.
By AIBW Desk
The Question Readers Ask Us Most About AI Business Strategy Coverage
One question about our AI business strategy coverage comes up more than any other. Here's our honest answer.
By AIBW Desk
The AI Strategy Document That Improved After We Made It Shorter
Cutting a strategy document from forty pages to four forced clarity that the longer version had been quietly avoiding.
By AIBW Desk
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